Understanding the Job

This is very much in the vein of Jobs to Be Done theory[0]. If you haven't heard of JTBD before, I would implore you to check-out Clayton Christensen's famous "milkshake" video here: ▶ this video It goes into enlightening detail about the same framing of competition as the author here does. [0] - link

Also odd is the expression 'jobs to be done'. At first glance this seemed like an allusion to this famous ' Jobs to be Done ' Clay Christian talk [1] (well worth the 5 minute watch). But AFICT it's just coincidental use of the phrase. [1] ▶ this video

This video from Clayton Christensen gives a good summary of Jobs To Be Done using milkshakes at a fast food restaurant as an example: ▶ this video Unrelated, but I saw Clayton Christensen speak at a conference years ago. He started out the talk by telling everyone that he had a stroke years earlier and after it, he couldn't speak clearly. For a professor, you can imagine that's not ideal. So he went out and bought Rosetta Stone and taught himself how to talk again. I was blown away and besides a few small stutters during the talk, I barely noticed. That story of grit always stuck with me as a truly remarkable example of how versatile humans can be.