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What nobody tells you about documentation

PyCon AU3 HN recommenders · recommended in 3 months, 2021–2024
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talk · intro · evergreen · 2021–2024 on HN

Daniele Procida's PyCon AU 2017 talk presents a system that divides documentation into four kinds, usually drawn as four quadrants. He explains why mixing them makes docs poor and how separating them improves writing.

HN recommends it as the best concise introduction to a practical framework for structuring documentation, the basis of what became Diataxis.

6 comments from Hacker News

@MaxBarraclough2021-03 · in “The tree-based approach to organizing documentation sucks”

Related to this: understanding the various types of documentation, and using them all appropriately. I highly recommend Daniele Procida's talk about this, [0] and the accompanying web page [1]. He gives a useful taxonomy of the 4 kinds of documentation. Through the power of Unicode: ┌──────────────────────────┬─────────────────────────┐ /\ │ Tutorials │ How-to Guide │ || Practical │ (Learning-oriented) │ (Problem-oriented) │ || ├──────────────────────────┼─────────────────────────┤ │ Discussions │ Reference │ || │ (Understanding-oriented) │ (Information-oriented) │ || Theoretical └──────────────────────────┴─────────────────────────┘ \/ <=== Useful for study Useful for coding ===> [0] ▶ this video (that will take you to the start of the talk proper) [1] link edit Didn't spot the link to [1] at the bottom of the article :P

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@O__________O2022-06 · in “How to avoid being a secretary for engineers (2018)”

____Response to Article____ Engineers are rarely good at writing technical documentation, especially compared to technical writers (that is “secretaries” per author’s lingo) which by definition, should be. Engineers generally cost more than technical writers. Good technical writing saves engineering time both during AND after the documentation is produced. Author spends large amount of time, to poorly express that to be a good technical writer, you must understand who needs what and why, then figure out how to solve that the best way based on the context. ____System for to Producing Tech Docs____ Anyone looking for a good system of producing documentation should check out: link Which has a 30-min presentation: ▶ this video Prior HN posts on the system are here: link

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@O__________O2022-06 · in “Ask HN: How to level up your technical writing?”

To be a good technical writer, you must understand who needs what and why, then figure out how to solve that the best way based on the context. Anyone looking for a good system of producing documentation should check out: link Which has a 30-min presentation: ▶ this video Prior HN posts on the system are here: link

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@ivan_ah2022-03 · in “Ask HN: Which book can attract anyone towards your field of study?”

It's not a book but a website[1] and a talk[2] that explains a good strategy for writing docs, based on four quadrants. [1] link [2] ▶ this video

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@zahlman2024-12 · in “Every board game rulebook is awful [pdf]”

I'm a little less than impressed by the presentation here. The idea that Divio is describing here is the Diataxis framework ( link ), which "is the work of" ( link ) Daniele Procida ( link ). Who, incidentally, is also giving the PyCon talk in the video on the page you linked ( ▶ this video ). But I don't see anything resembling attribution for the ideas. They aren't just common industry knowledge or "received wisdom". (And the "quote" from David Laing at the top isn't really accomplishing anything, either.)

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