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How the US Postal Service reads terrible handwriting

Tom Scott4 HN recommenders · recommended in 3 months, 2022–2026
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documentary · general · evergreen · 2022–2026 on HN

Tom Scott visits the USPS Remote Encoding Center in Salt Lake City, where keyers decipher mail images machines cannot read. It shows the lengths taken to decode bad handwriting.

Recommended in address and OCR threads as a look at the last human mail-coding operation.

8 comments from Hacker News

@Caligatio2024-07 · in “Postzegelcode”

And like almost all things that are interesting, here's a Ton Scott video about the same topic: ▶ this video

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@LordDragonfang2024-04 · in “Amazon ditches 'just walk out' checkouts at its grocery stores”

Tom Scott did a great video showing the last one in operation. They use totally unique keyboards with what is essentially a stenography system: ▶ this video

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@bombcar2023-03 · in “What Is the Most Minimal UK Address Possible?”

▶ this video might be of interest - it has some of what the machines are trying to read and what accuracy they need.

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@simmonmt2023-03 · in “What Is the Most Minimal UK Address Possible?”

This Tom Scott video shows some of the surprising (to me) lengths to which the USPS does go to figure out the right address: ▶ this video Obviously this doesn't apply to your case, but I certainly didn't think they'd have a national center for decoding terrible handwriting.

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@shagie2026-04 · in “AI helps add 10k more photos to OldNYC”

As a profession (and under time constraints) ... Tom Scott : How the US Postal Service reads terrible handwriting - ▶ this video Part of the story is that the OCR that is handling hand lettered addresses. I also chuckled at the cursive letter recognition sheet on the side of the cube.